TERMS & CONDITIONS

Terms and Conditions

1. Scope

These General Terms and conditions (GTC) are for Lavelle Bikes Limited UK Company Registration 10152756 and Lavelle Europe ES  B10665040 presented her as Lavelle group (LG)

The form GTC for all business relationships and contracts formed with any parties unless explicitly agreed otherwise in writing.

2. Intellectual Property

All intellectual property in any form remains the property of LG and must not be violated in any form by any party.

3. Payments

Good must be paid in advance prior to shipment of goods and invoice issued are deemed accepted if not objected to within 14 days.

4. Prices

All prices stated are ex works and without shipping costs. All addition price information will be quoted to customers for acceptance prior to shipment.

5. Delivery

Lavelle group are not responsible for delays caused by subcontractors and particularly force majeure. Customer must abide by the terms of the shipping agent employed. We will ship goods at our discretion in the way we deem best for the delivery.

6. Ownership

Goods remain the property of LG until full payment has been made.

7. Warranty

We offer a full replacement of goods in the event of a manufacturing defect for two years from delivery date. Customers are required to register their goods to qualify for this replacement policy. This replacement does not cover defects or damage caused by any improper handling of the goods or normal wear or tear.

We offer a Crash protection scheme which is separate from out two year warranty.

In the even of damage that renders good un-useable we will replace your goods at 50% of the list price at the time of replacement for the first year of purchase from the deliver date and 40% of the list price for the second year.

A paid premium service extends the 40% discount for a further year.

With all warranty or crash protection replacements the cost of shipping and packing is to be paid by the customer.

Damaged good must be returned for inspection to ensure that either the manufacturing defect is legitimate or that the crash damage is reasonable and not caused by operating the goods in an unreasonable manner. Warranty or crash protection claims will not be honoured if this is found to be the case.

8. Damages

We shall be liable for personal injury in the event of slight negligence. We are only liable for damage to property in the case of gross negligence and intent. In the case of damage to property, liability for slight negligence is therefore excluded.

9. Data protection

We are committed to data protection and comply with all European rules and regulations.